The second-hand marketplace Shoppers Express Displeasure About Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, Vinted reversed a change concerning shipment methods following member complaints.
